Frequently Asked Questions

How many blinds can one kit automate? 

The MySmartBlinds Automation Kit will work with only one blind. You will need one kit for each blind you would like to automate.

Is the Automation Kit compatible with my existing blinds? 

The MySmartBlinds Automation Kit is designed to automate all major brands of horizontal 2-3" blinds. The Kit is not compatible with vertical blinds, cordless lift blinds, roller shades, or shutters.

Compatible brands include: Hunter Douglas, Home Decorators Collection, Norman, Levolor, Springs, allen + roth, Smith & Noble, Budget Blinds, Bali, A Better Blind, Blinds.com, Achim, Kohl's, justblinds, MyBlinds, Factory Direct, Chicology, Hampton Bay, Maxxmar, Blindster.com, Lafayette, JCPenney, Select Blinds, Kellie Clements, Blindsgalore, Graber, Comfortex, and more.

Do I need to purchase an automation hub in order for my blinds to work with my phone?

No. MySmartBlinds work without a hub. Simply download the MySmartBlinds app for iOS or Android to control from a smart device. MySmartBlinds are compatible with Amazon Alexa and Google Assistant with a Smart Bridge, for those customers who want to integrate their blinds into their home automation system. Click here to learn more about integrating with your smart home.

Will MySmartBlinds work when I am not within Bluetooth range?

Yes. Every MySmartBlinds motor box has onboard memory. When a schedule is created from a smart device, the blinds reliably function on that schedule, even when the device is out of range. For on demand control from a smart device, users do need to be in Bluetooth range, or have a Smart Bridge set up and configured.

How does the Smart Bridge work? 

The Smart Bridge will allow you to control your blinds from anywhere and will additionally give you voice control. The Smart Bridge uses Bluetooth to talk to your MySmartBlind devices and receives commands via Wifi and IoT Communication. So when you are away from home and you want to move your blinds, you can send a command from the MySmartBlinds app, which sends the command over Wifi to your Smart Bridge and then your Smart Bridge will send a Bluetooth command to your MySmartBlind devices.

What is Sun Tracking? 

Sun tracking allows your blinds to track the sunrise and sunset. If you enable Sun Tracking on your schedule then the room schedule will track and continue to remain at that relationship to the sunrise and sunset throughout the season. For example if you have set your schedule to 9am with sunrise being 8am in the summer and enable sun tracking. You have set your blinds to continue to open an hour after sunrise. So when the sunrise gets later in the winter and shifts to 9am, your blinds will open at 10am allowing you keep the light levels in your house consistent.

How do I know a day is selected for scheduling? 

When you are setting up schedules from within the MySmartBlinds app, you can tell a day is selected to perform that schedule if the box for the letter of the day is blue. This means that the schedule is selected to work on that day.

What is the difference between blind mount types?

When selecting the type of mount is right for your blinds please following the guidelines:

- You have at least 3 inches of depth on your window sill
- You want the blinds to sit inside of your window sill
- The material of your window sill is standard dry wall (no metal, tile, marble, etc)
- This allows for SmartLock Easy Install Technology to be used with your blinds

Inside (Metal, Tile, Etc.):
- You have at least 3 inches of depth on your window sill/frame
- You want the blinds to sit inside of your window sill/frame
- The material of your window sill/frame is not standard but a custom material such as metal, tile, marble, etc.
- You will be given standard brackets that you must screw or mount inside your window frame

- You have less than 3 inches of depth on your window sill/frame
- You want the blinds to sit outside of your window sill/frame

Will the MySmartBlinds app work with my device?

The MySmartBlinds app can be downloaded and used on Apple devices running iOS 10 or newer and Android devices on our compatibility list. Your device must also have Bluetooth capabilities. To see the full list of compatible devices click here.

How long does the MySmartBlinds battery last?

The custom lithium battery needs periodic charging depending on the size of the blinds and how often they are used. On average, the battery will last approximately six months. The solar panel eliminates the need for periodic charging. We highly recommend buying the solar panel for the best experience.

How do multiple people in the same household operate MySmartBlinds?

To allow blind control to multiple members of a household, simply download the MySmartBlinds app on the App Store or Google Play to all desired devices and use the same login and password. All schedules, room names, and other settings will be synced across all devices.